Frequently Asked Questions

You have a choice when it comes to oral health. Enroll today and immediately enjoy discounts on dental services to make your smile bright, and your mouth healthy. Once your payment is processed, you are immediately eligible for discounts on your dental services.

How Does The Smile Protection Plan Work?

The Smile Protection Plan gives you access to savings on a variety of dental services. Dental Plan highlights and membership advantages include:

  1. Immediate plan activation
  2. Low yearly membership fee
  3. Guaranteed plan acceptance
  4. Free Exam and X-rays
  5. No waiting periods
  6. No annual maximums
  7. No Claim forms to submit
  8. 10% off oral care products
  9. No age restrictions for subscribers
  10. Large network of participating Great Expressions Dental Centers

After enrolling in the Smile Protection Plan, you will receive a welcome letter and ID card(s). A Smile Protection Plan Description of Services/Disclosure form can be found online on the Support page or call (844) 403 – GEDC (4332). If you are a Smile Protection Plan member, login to your membership account. If you would like to become a member, click the Join button at the top of this page.

Is The Smile Protection Plan Insurance?

No. It is NOT INSURANCE. It is a licensed discount medical plan, providing access to a discounted fee schedule negotiated by The CDI Group, Inc. Save on your dental care such as cleanings, examinations, x-rays and more. You (member) will be required to pay for all health care or dental services, but will receive a discount from those health care providers who have contracted with The CDI Group, Inc. Participants are responsible for paying the provider for services received.

Can I Be Denied Participation In This Program?

No. There are no restrictions on participation, regardless of your age or conditions which existed prior to your enrollment.

Who Can Sign Up?

All individuals, spouses, domestic partners, dependents, and family members may sign up. If you sign up for “Family plan,” all members of your immediate family currently living in your household can take advantage of the discounts. Any new family members can also be signed up. If you sign up for “Individual” and want to sign up family members later on, please login to your account and click the Upgrade Your Plan button. Please refer to the Description of Services and Disclosure Form for more information.

How Do I Join?

Getting started is easy. Complete the online application form and pay the yearly membership fee. After joining, simply show your Member ID card at the time of treatment. You pay your dental office only for the care you want and need at the reduced fees as described on the Summary of Discounts.

What If I Already Have Insurance?

The program provides discounts for services or treatment that may not be covered by your dental insurance plan.  If you have dental insurance, you should discuss with your Great Expressions Dental Centers.

How Do I Start Using My Smile Protection Plan?

Eligibility for the plan begins when payment for the plan is successfully processed. You may begin using your plan immediately. Once your cards are printed or received, contact one of the participating providers and schedule your appointment.

How Do I Get Additional Membership Id Cards For My Family And/or Replacement Cards?

Smile Protection Plan members can login to their online account. Within the Membership Services page you can re-print membership cards and even upgrade to add-on additional members. If you do not have an online account or access to a computer or a printer, please call us toll-free at (844) 403 – GEDC (4332) to request additional ID cards and/or replacement cards.

How Often Can I Use The Program?

You may use the program as often as you wish. Enjoy unlimited access for an entire year. There are no limits on how often you and your family can use the program as long as your membership is effective.

Am I Required To Pay The Provider When I Receive Services?

Yes, payment is due at the time of service, unless you have made alternative payment arrangements directly with the provider. All payments and services are between the specific Dentist and Patient with no implied or express warranty from The CDI Group, Inc. The CDI Group, Inc. does not pay for services.

What If A Participating Provider Does Not Recognize My Program Card?

Simply ask the office staff to call our toll-free number at (844) 403 – GEDC (4332) listed on your ID card, and a Customer Service Representative will be happy to provide the necessary information to your Great Expressions Dental Center. Our office hours are Monday through Friday, 8:00AM – 8:00PM EST.

How Can I Find A Participating Provider In My Neighborhood?

Use our online Provider Search to find a Great Expressions Dental Center near you. Or, call us toll-free at (844) 403 – GEDC (4332) to find participating Smile Protection Plan provider.

Get peace of mind with a dental plan that fits your needs and budget.

As a member, you will pay a low yearly fee. After enrolling with your chosen plan, visit a Great Expressions Dental Center office – simply show your Member ID card at the time of treatment. After all, a healthy smile does not need to be expensive.